1. Warranty Coverage

This product is a well-designed, high-quality manufactured household appliance, under normal use and maintenance should be able to exert its superior performance.

• Within the warranty period, if any damage caused by the manufacturing process or components occurs, we will repair the product for you.
• The warranty for each new product begins on the date of purchase. The length of the warranty period varies depending on the product.
• Refer to the warranty period section or description in online stores to find out the specific duration for your product. A valid proof of purchase and the warranty card are required.
• The warranty applies when the product has been handled properly for its intended use as described in the instruction manual. Read the instruction manual carefully before installing or using the product.
• The product warranty will only be effective if you register online or fill in the warranty form and send it to our service email.
• Depending on your product and the defect, we will identify the best service option for you.

2. Non-Warranty Situations

• For man-made damage caused by improper use, such as incorrect power supply, improper use of accessories, improper installation, use not in accordance with the manual, damage caused by incorrect use or negligence.
• Damage caused by transportation and other accidents.
• If repairs or product disassembly have been performed by unauthorized service organizations or persons. If any parts of the unit are replaced with non-genuine components.
• If the product is defective due to the wear of its parts, which are consumable by their nature.
• Damages incurred through non-residential usage (e.g. industrial and commercial use).
• If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, or water (unless the user manual expressly states that the product may be rinsed).
• Other failures and damage that are not caused by the quality of the product itself.
• Our service personnel reserve the right to decline service requests for equipment installed in inaccessible locations or exposed to chemical